Laban Brown Design is a design agency who have been around for quite a while now. Over 20 years in fact. In this time we've learnt a thing or two about delivering both the best design and marketing solutions but also a service that keeps clients coming back to us time and again.
Nobody likes to be let down and we've all experienced over selling and under delivering. It's nothing new and yet there are agencies out there who never seem to learn.
We're very proud to be working with clients who have been with us from the beginning. That's a very long time in business. And many have been with us for five years plus and are going strong. We also often get recommended by current clients to new businesses which is a true testament to their belief in us.
Designs, solutions and ideas are parts of the machine that drives our agency but equally important is our commitment to delivering a top level of service. 20 years on and we still regularly receive emails from clients who tell us things like these which we were sent this week by well known clients:
"...and I must say they look awesome! Really, really pleased. Thanks for your hard work on this. A big thumbs up."
"...when the website launched it was like turning on a tap of sales. The phone started ringing almost immediately. Can't top the design or service. Thank the team for us."
You can read more examples of what our clients think of us on our website here.
So, the next time someone asks you what makes your current graphic design agency or web design agency great consider if the service that they deliver is what you hoped for or indeed deserve.
Posted by Paul Brown. Founder and Creative Director of Laban Brown Design